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E-commerce Shipping: What to Look for as a Small Business Owner

by Teecycle Editorial Staff
15/06/2021
in Business
E-commerce Shipping
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Starting an e-commerce business can be a rewarding path for many entrepreneurs. Unlike a brick-and-mortar business, a business that operates primarily or exclusively online doesn’t incur as many costs. However, finding e-commerce success can be challenging due to the vast competition and low barrier to entry. Offering attractive shipping options is one of the most efficient ways to make your e-commerce business stand out from the crowd.  

In this article, you’ll discover essential tips for implementing a good e-commerce shipping strategy. You will learn how to gain and retain clients and grow your business fast.

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Quick Delivery

The fierce competition in the e-commerce world has led business owners to adopt various strategies to distinguish themselves on the market. One of these strategies is offering quick delivery. Regardless of your industry or niche, you risk losing customers if your competitors offer same day delivery, but you don’t provide the same option and dont have woocommerce plugin. When customers don’t find a store’s shipping options attractive, they abandon the shopping cart. From the customer’s perspective, quick delivery is a key element of a positive online shopping experience. To keep your customers happy, consider hiring Reliable Couriers. They offer 24/7 rush deliveries for any package regardless of weight, size, or destination so you can meet your customers’ expectations.

Packaging And Branding

Packaging and branding are also essential parts of e-commerce shipping. Packages that hold your brand’s distinctive mark can build brand awareness. People often share pictures of packages they receive as presents. Moreover, some customers post unboxing videos on their social media pages. You can either create custom shipping boxes or add your logo or customized stickers to standard boxes. Besides branding your packages, consider investing in eco-friendly packaging solutions. Avoid plastic as much as possible. Although making sure your items arrive at the customers’ doors intact is vital, don’t over-package. Over-packaging describes the practice of wrapping products in several layers of materials when it’s completely unnecessary to do so. Various market studies show that consumers dislike wasteful packaging.

Shipping Charges

Numerous studies show that consumers will always choose the vendor that offers free shipping even when a competitor offers the same product at a significantly lower price. Shipping costs are the main reason why consumers abandon their online shopping carts. After choosing shipping methods, you have to consider how and what to charge your customers for shipping to make sure they consider the fees fair. Free shipping will lead to more sales, but it’s not a profitable option for all businesses. Many online stores offer free shipping only for high-volume orders. If you decide to charge customers the exact delivery cost, be transparent about prices. Let the customers know what the delivery company charges you.

For small businesses operating in the competitive e-commerce market, offering attractive shipping options is an efficient way to increase customer retention rates and build customer loyalty. If you’re looking to set up an e-commerce business, use the tips above to start on the right track. If you’re already an established online vendor, the tips above can help you optimize your business operations for faster growth.

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