Throughout the most recent years the usage of electronic medical records or EMR and electronic health records or EHR have increased. These are becoming the norm and standard practices for almost every healthcare organization. With these systems growing another trend has increased, which has seen the systems moving and being used on the cloud. You want to make sure you are choosing the right software and that includes the features that you want to have.
Key Features to Look For
There are plenty of key features that you want to look at when it comes to the EHR software. The more you know about these features, then the easier it will be for you to make the final decision when choosing a software. Some of these top features includes:
- Accessibility – If you are opting for a cloud or web based system for your electronic health records, then accessibility is going to be key. These systems would allow you to log into your account and work wherever you as long as the internet is working. This is vital if one of the key doctors is not at the facility and would need to look at the medical history of the patient.
Usage of a patient portal would also allow the clients to access the various lab results, request refills for their prescriptions, talk with the doctors, make various payments and much more. This can also allow them to provide some basic information, which means not as many forms to be filled out. It can also give them reminders for their appointments along with tests that need to be done.
- Interoperability – Another good feature to know about is that the software that is web based is going to be simpler to integrate and get working with other systems. This would allow you to use your EHR system along with some of the other tools that you can use like:
- Documentation and charting
- Patient information
- Patient portals
- Inventory management
- Lab results
- Physician dashboard
- Online payments and invoices
If you want to be able to use one software with everything else that you already use without having to make any big changes, then make sure it can be integrated.
- Ease of use – Another good feature that you need to know about is how easy it will be to use, especially when it comes to transmitting prescriptions and filling out paperwork. The more you can easily put the information in, then the faster you can get to the next patient or finish up your work. You can also access this information no matter where you are so you can help your patients at any time.
- Intelligent workflow – Also, ensure that you are looking at the workflow since you are going to want to have one that is intelligent. This feature can help you to see just how the patients are being moved through the practice at any moment. You will be able to see everything from start to finish for your patients, including their medical history, medication and even their test results.
- Allows for
dynamic scheduling – Also, another feature that you want to check out is
dynamic scheduling. This would make it easier for you to be flexible in terms
of how you are seeing your patients along with other things like:
- Telehealth
- Revenue management
- E-prescribing
- Notifications and alerts
- Health analytics
- Remote monitoring of patients
- Physician-patient messaging
- Verification of insurance
- Management of claims
You want the software that you choose to be able to handle all of these along with allowing for scheduling to take place dynamically and easily. You should be able to handle everything and anything that you would need to do from one software and location rather than having to use a few different systems.
- Customization – Think about if there is going to be something you would like to change about the software and what you would do if you could customize it. Make sure that you are thinking about this since the traditional EHR software would be expensive to customize. However, if you are opting for the web based options, then these can be customized much easier. You will be able to control what changes you want made and so much more, so make sure to ask the experts what types of changes they can do and what you can expect.
- Support – You
are always going to want to think about the customer support as one feature
when it comes to any software you are considering buying. You want to know how
to contact the customer service agents along with what they can help you with,
such as:
- Phone and email support
- Tutorials and training
- Live demonstrations
- Implementation of services
- Data migration if needed
The more you think about this feature, then the more you will know that having reliable customer support is going to be vital, especially if you are just learning it and haven’t used it before. You should get recommendations from other colleagues who have used this same software and see what they said.
Ensure that you are thinking about the various features that you might want when it comes to your EHR or EMR software. There is plenty to think about and you need to be aware of what features you need to have and which ones you would be able to do without.
You should always pick and choose the best software that is available for your needs and that would make everything easier for your patients. This means knowing what features might be vital to your clinic, including e-prescribing, instant access to test results, patient portal and much more. If you are aware of the features that you want and any customizations that you might want done, then you should talk to Softarex EHR & EMR Medical Practice Management Solution so they can help you with anything that you might need done.