The term ‘virtual office’ may have come off as somewhat unfamiliar a couple of years back. But today, the concept is relatively common. Globalization and innovative technologies have made it possible for companies to function without necessarily having a fixed address.
Startups primarily are benefiting from the flexibility provided by virtual office space. Most of them don’t have the financial muscle to afford a professional corporate setup. As such, virtual offices offer them the opportunity to maintain a professional work environment at an affordable budget.
But that’s not the only benefit of virtual offices. This article will guide you to see more about three features of virtual offices that can benefit not just startups but also any business.
1. 24/7 Telephone Answering
This service allows businesses to route their calls to have their calls redirected to a virtual office where they are answered in the business name by trained professionals. This feature is great because it gives companies peace of mind knowing all their calls are answered promptly and professionally.
Depending on the caller’s request, the calls can be forwarded to a relevant staff member of the company in the same way a receptionist would. Alternatively, the caller can leave a message which is sent via email to the appropriate staff member.
Some companies need their calls answered 24/7 due to the nature of their business. Call answering services provided by virtual offices can be particularly useful for such businesses since it can be difficult and costly to have staff available during weekends or out-of-office hours.
2. Personalized Voicemail Services
Virtual offices provide companies with a personalized voicemail capacity which helps for out-of-hours calls. A personalized voicemail greeting message with a greeting message and a request for the caller to leave a message is recorded for relay when needed.
The message left by the caller is then emailed to a particular employee in MP3 format so they can listen to the caller’s message and act on it. They could either return the call or escalate the message to their higher-ups.
3. Professional Business Address
The primary goal of a virtual office is to provide businesses with a professional address that they can use for correspondence purposes such as letterheads and business cards.
For instance, a professional business address in a prime area such as the business district in a big city such as Chicago may make a startup appear more professional for a fraction of the cost.
Having a professional business address allows businesses to have a mail handling and forwarding service. Virtual office spaces often have a receptionist who will open client mail, scan the content, and forward it to the company via email.
Looking for a Virtual Office in Chicago?
With the emergence of remote working and telecommuting, companies no longer see the need to function from a traditional brick-and-mortar location. A virtual office allows staff members to work from anywhere but still have access to features such as a mailing address, videoconferencing, and phone answering services. If you’re in the market for a virtual office, Chicago is a great place to get started. Just make sure you exercise due diligence as you analyze the features available as per your business need