When the internet seeped into most parts of our lives, so did the demand for better service providers grew. Now, there are numerous options available when it comes to internet service providers and plans.
There are customization, price ranges, and many other things to consider before settling on an internet provider, here are the three priorities that everyone’s on the lookout for!
Security
The risk of a data breach is something that occupies most customers’ minds and rightfully so! The worst-case scenarios include identity theft, credit card fraud, or someone getting their hands on sensitive information like your social security number.
There are a lot of service providers out there which have such flawed encryptions in place that skilled hackers are easily able to take advantage of. That’s why picking the right internet service provider is so important!
In this case, Xfinity surpasses all other providers, with its exclusive ‘Xfinity xFi Gateway’ that allows you to tap into a secure home network, while also protecting your connected devices from malicious software.
Xfinity also has a free app where you can view all security risks and take measures accordingly and this way you can rest easy, knowing that your network is secure! However, if you want to go the extra mile to ensure absolute security, you can do so by improving your password security and identifying weaker spots. By creating a long and strong password, you’re already on your way to a safer experience.
With coverage in over 40 states, Xfinity internet plans are some of the best in the U.S. market!
Seamless Experience – Availability, Price, and Variety
In order to create a seamless experience, service providers should meet some basic requirements. They should have a large coverage area to be available to the masses. The price ranges of internet plans should vary to cater to everyone’s various budgets and financial situations. Finally, they should come with diverse options so that customers can pick and choose their most preferred plan.
Xfinity checks all boxes!
Available in most major cities in the U.S., it is a popular choice because it’s so readily accessible and the quality of service is unrivaled! Not only that but with Xfinity’s many internet plans, anyone can sign up.
With plans starting as low as $19.99 per month, for internet speeds of up to 75/10 Mbps, it’s ideal for students with a tight budget or people looking to stick to the basics. You can easily download and stream content online with this plan, and can even connect 4 different devices at the same time.
If you’re interested in more value in an internet plan, however, Xfinity’s ‘Fast’ plan is a popular choice. It costs $45 per month, with 400/10 Mbps, and the Wi-Fi equipment comes included in this package!
This demonstrates that Xfinity understands customer needs will differ and has a variety of plans to accommodate that. You can explore more plans and pick the best one for you. Furthermore, you can even include add-ons to your plan or bundle it together with different plans, like getting a combination of TV and internet. The choice is yours!
In terms of pricing, Xfinity’s plans come with some of the most affordable rates in the U.S. market, especially for their quality of service. Its mission is to connect millions with superior internet services.
Customer Support
Last but not least, customers need to know if they’re valued enough to be heard.
Some customers, despite being loyal to a service provider for many years, face the issue of being ignored and being put on hold for ages before the phone ultimately disconnects. People are tired of receiving automated responses instead of any actual help or even a representative who’ll talk to them directly.
If an ISP provides good customer service, customers know that they can rely on them and are more likely to keep coming back to the same provider.
Xfinity goes above and beyond to assist its customers in many ways and its motto reflects in its actions: ‘Quick Answers, Instant Solutions.’
It provides a 24/7 customer service where customers can reach out anytime, anywhere. Help is available around the clock, all days of the year. Xfinity’s customer support also assists people in Spanish to cater to varying types of customers and their needs.
Taking the time to build good communication with your customers is rewarding and is ultimately a great investment in the long run.
In Conclusion
Well, there you have it! Those are the top 3 things people look for or ought to look for, when considering an ISP seriously. We’d recommend Xfinity but if you’re still unconvinced, visit here to get more details or reach out to a representative!